Job Description 

Phison is seeking a Technical Account Program Manager to support our growing portfolio of US-based customers across enterprise, and consumer electronics markets. This role is ideal for a technically strong, customer-focused professional with hands-on storage experience who thrives in a cross-functional, globally connected environment. 

Working at the intersection of customer success and engineering, this postion will serve as the primary technical point of contact for key accounts, owning the design-in process, aligning customer needs with Phison’s product capabilities, and acting as the vital bridge between US-based clients and our Taiwan engineering headquarters. This role spans a diverse range of end markets, requiring both versatility and depth in understanding how storage solutions are applied across different customer environments and use cases. 

Core Responsibilities

• Lead relationships with key accounts across enterprise, and consumer electronics segments, driving the design-in process to ensure Phison’s solutions are optimized for each customer’s environment. 
• Serve as the critical link between US-based customers and our Taiwan engineering headquarters, translating technical requirements and resolving complex issues across time zones and cultures. 
• Support the PASCARI product roadmap by capturing customer feedback and ensuring consistent value delivery across a diverse client base. 
• Manage the full project lifecycle by tracking milestones, mitigating risks, and ensuring timely delivery across all active engagements. 

Key Requirements:

• Bilingual Proficiency: Fluency in both English and Mandarin is essential for navigating the technical and cultural nuances between the US market and our Taiwan-based engineering teams. 
• Storage Expertise: Practical knowledge of SSD product lifecycles and the broader storage ecosystem, with experience applying that knowledge across multiple end markets such as enterprise data centers or consumer devices applications. 
  
  

Qualifications 

• Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering, or a related technical field. 
• 3–5 years of experience in a technical account management, field application engineering, or customer-facing engineering role within the semiconductor or storage industry. 
• Solid understanding of NAND flash storage technologies, SSD controllers, and storage protocols such as NVMe, and SATA. 
• Demonstrated ability to manage multiple accounts and projects simultaneously with strong organizational and prioritization skills. 
• Experience working with cross-functional teams — including engineering, sales, and product management — in a fast-paced, global environment. 
• Familiarity with customer qualification processes and product validation cycles across at least one of the following segments: enterprise/data center or consumer electronics.
• Strong written and verbal communication skills, with the ability to translate complex technical concepts for both engineering and business audiences. 
• Willingness to travel domestically and internationally (including Taiwan) as needed to support customer engagements. 

Location

Hybrid – San Jose, CA

Compensation

Salary Range: $105K–$141K  
Compensation ranges reflect base salary, final compensation will be determined in good faith based on a variety of factors, including the candidate’s relevant experience, specialized skills, education, and geographic location. Candidates in certain markets may fall outside the range listed. This range reflects base pay only and does not include potential bonuses or our comprehensive benefits. 

Benefits 

We offer a competitive benefits package including medical, dental, and vision insurance, 401(k) with company match, paid time off, and more. View our full benefits at https://www.phisonenterprise.com/careers/ 

Equal Opportunity Employer – We encourage candidates to still apply, even if you don’t meet 100% of the qualifications. Phison Electronics is committed to a diverse, inclusive, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law. 

How to Apply 

Submit your resume and a brief cover letter below highlighting your experience for the Technical Account Program Manager – TAM Team role.